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    <title>Doppel Status - Incident history</title>
    <link>https://doppel.instatus.com</link>
    <description>Doppel</description>
    <pubDate>Thu, 1 Oct 2026 14:34:09 +0000</pubDate>
    
<item>
  <title>Investigating Platform Outage</title>
  <description>
    Type: Incident
    Duration: 20 minutes

    Affected Components: App, Website
    Oct 1, 14:34:09 GMT+0 - Investigating - We are currently investigating this incident. Oct 1, 14:54:09 GMT+0 - Resolved - This incident has been resolved. 
  </description>
  <content:encoded>
    <![CDATA[<p><strong>Type:</strong> Incident</p>
    <p><strong>Duration:</strong> 20 minutes</p>
    <p><strong>Affected Components:</strong> , </p>
    &lt;p&gt;&lt;small&gt;Oct &lt;var data-var=&#039;date&#039;&gt; 1&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;14:34:09&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Investigating&lt;/strong&gt; -
  We are currently investigating this incident..&lt;/p&gt;
&lt;p&gt;&lt;small&gt;Oct &lt;var data-var=&#039;date&#039;&gt; 1&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;14:54:09&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Resolved&lt;/strong&gt; -
  This incident has been resolved..&lt;/p&gt;
]]>
  </content:encoded>
  <pubDate>Thu, 1 Oct 2026 14:34:09 +0000</pubDate>
  <link>https://doppel.instatus.com/incident/cmupmxig6012s1bk2svrl9z3z</link>
  <guid>https://doppel.instatus.com/incident/cmupmxig6012s1bk2svrl9z3z</guid>
</item>

<item>
  <title>Database Upgrade</title>
  <description>
    Type: Maintenance
    Duration: 2 hours

    Affected Components: App
    Sep 23, 17:30:54 GMT+0 - Identified - We are planning for a scheduled database upgrade on Sept 26, 2026 at 10:00 AM PST Sep 26, 17:00:01 GMT+0 - Identified - Maintenance is now in progress Sep 26, 19:00:00 GMT+0 - Completed - Maintenance has completed successfully 
  </description>
  <content:encoded>
    <![CDATA[<p><strong>Type:</strong> Maintenance</p>
    <p><strong>Duration:</strong> 2 hours</p>
    <p><strong>Affected Components:</strong> </p>
    &lt;p&gt;&lt;small&gt;Sep &lt;var data-var=&#039;date&#039;&gt; 23&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;17:30:54&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Identified&lt;/strong&gt; -
  We are planning for a scheduled database upgrade on Sept 26, 2026 at 10:00 AM PST.&lt;/p&gt;
&lt;p&gt;&lt;small&gt;Sep &lt;var data-var=&#039;date&#039;&gt; 26&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;17:00:01&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Identified&lt;/strong&gt; -
  Maintenance is now in progress.&lt;/p&gt;
&lt;p&gt;&lt;small&gt;Sep &lt;var data-var=&#039;date&#039;&gt; 26&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;19:00:00&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Completed&lt;/strong&gt; -
  Maintenance has completed successfully.&lt;/p&gt;
]]>
  </content:encoded>
  <pubDate>Sat, 26 Sep 2026 17:00:00 +0000</pubDate>
  <link>https://doppel.instatus.com/maintenance/cmuedpzrh018313lqgooun8wu</link>
  <guid>https://doppel.instatus.com/maintenance/cmuedpzrh018313lqgooun8wu</guid>
</item>

<item>
  <title>Doppel Vision login incident</title>
  <description>
    Type: Incident
    

    Affected Components: App
    Sep 24, 16:24:59 GMT+0 - Resolved - We are currently investigating this incident with Doppel Vision logins 
  </description>
  <content:encoded>
    <![CDATA[<p><strong>Type:</strong> Incident</p>
    
    <p><strong>Affected Components:</strong> </p>
    &lt;p&gt;&lt;small&gt;Sep &lt;var data-var=&#039;date&#039;&gt; 24&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;16:24:59&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Resolved&lt;/strong&gt; -
  We are currently investigating this incident with Doppel Vision logins.&lt;/p&gt;
]]>
  </content:encoded>
  <pubDate>Thu, 24 Sep 2026 16:24:59 +0000</pubDate>
  <link>https://doppel.instatus.com/incident/cmufqt3e7001t1nmxqpxzar8s</link>
  <guid>https://doppel.instatus.com/incident/cmufqt3e7001t1nmxqpxzar8s</guid>
</item>

<item>
  <title>DB Maintainance</title>
  <description>
    Type: Maintenance
    Duration: 1 hour

    Affected Components: App
    Sep 5, 16:38:35 GMT+0 - Identified - We are planning for a scheduled DB maintenance Sep 5, 17:00:01 GMT+0 - Identified - Maintenance is now in progress Sep 5, 18:00:00 GMT+0 - Completed - Maintenance has completed successfully 
  </description>
  <content:encoded>
    <![CDATA[<p><strong>Type:</strong> Maintenance</p>
    <p><strong>Duration:</strong> 1 hour</p>
    <p><strong>Affected Components:</strong> </p>
    &lt;p&gt;&lt;small&gt;Sep &lt;var data-var=&#039;date&#039;&gt; 5&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;16:38:35&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Identified&lt;/strong&gt; -
  We are planning for a scheduled DB maintenance.&lt;/p&gt;
&lt;p&gt;&lt;small&gt;Sep &lt;var data-var=&#039;date&#039;&gt; 5&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;17:00:01&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Identified&lt;/strong&gt; -
  Maintenance is now in progress.&lt;/p&gt;
&lt;p&gt;&lt;small&gt;Sep &lt;var data-var=&#039;date&#039;&gt; 5&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;18:00:00&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Completed&lt;/strong&gt; -
  Maintenance has completed successfully.&lt;/p&gt;
]]>
  </content:encoded>
  <pubDate>Sat, 5 Sep 2026 17:00:00 +0000</pubDate>
  <link>https://doppel.instatus.com/maintenance/cmtolxdkk0a1813n3p6lxbqhr</link>
  <guid>https://doppel.instatus.com/maintenance/cmtolxdkk0a1813n3p6lxbqhr</guid>
</item>

<item>
  <title>Partial degradation in multiple services </title>
  <description>
    Type: Incident
    Duration: 1 hour and 15 minutes

    Affected Components: App, Website
    Aug 20, 17:19:31 GMT+0 - Investigating - ongoing GCP outage may affect some services &lt;https://status.cloud.google.com/incidents/utF3FMFdQfwBzJcGG6vf&gt; Aug 20, 18:34:31 GMT+0 - Resolved - This incident has been resolved. 
  </description>
  <content:encoded>
    <![CDATA[<p><strong>Type:</strong> Incident</p>
    <p><strong>Duration:</strong> 1 hour and 15 minutes</p>
    <p><strong>Affected Components:</strong> , </p>
    &lt;p&gt;&lt;small&gt;Aug &lt;var data-var=&#039;date&#039;&gt; 20&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;17:19:31&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Investigating&lt;/strong&gt; -
  ongoing GCP outage may affect some services &lt;https://status.cloud.google.com/incidents/utF3FMFdQfwBzJcGG6vf&gt;.&lt;/p&gt;
&lt;p&gt;&lt;small&gt;Aug &lt;var data-var=&#039;date&#039;&gt; 20&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;18:34:31&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Resolved&lt;/strong&gt; -
  This incident has been resolved..&lt;/p&gt;
]]>
  </content:encoded>
  <pubDate>Thu, 20 Aug 2026 17:19:31 +0000</pubDate>
  <link>https://doppel.instatus.com/incident/cmt1sce2z01e821meu4ola9tc</link>
  <guid>https://doppel.instatus.com/incident/cmt1sce2z01e821meu4ola9tc</guid>
</item>

<item>
  <title>Doppel Vision OTP codes not being sent, preventing some users from logging in</title>
  <description>
    Type: Incident
    Duration: 41 minutes

    Affected Components: App, Website
    Aug 2, 17:57:29 GMT+0 - Investigating - We are currently investigating this incident. Aug 2, 18:38:25 GMT+0 - Resolved - Login codes are sending properly now. Users should be able to log in as usual. 
  </description>
  <content:encoded>
    <![CDATA[<p><strong>Type:</strong> Incident</p>
    <p><strong>Duration:</strong> 41 minutes</p>
    <p><strong>Affected Components:</strong> , </p>
    &lt;p&gt;&lt;small&gt;Aug &lt;var data-var=&#039;date&#039;&gt; 2&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;17:57:29&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Investigating&lt;/strong&gt; -
  We are currently investigating this incident..&lt;/p&gt;
&lt;p&gt;&lt;small&gt;Aug &lt;var data-var=&#039;date&#039;&gt; 2&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;18:38:25&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Resolved&lt;/strong&gt; -
  Login codes are sending properly now. Users should be able to log in as usual..&lt;/p&gt;
]]>
  </content:encoded>
  <pubDate>Sun, 2 Aug 2026 17:57:29 +0000</pubDate>
  <link>https://doppel.instatus.com/incident/cmsc3rvpi00oc0znv5oymqbvy</link>
  <guid>https://doppel.instatus.com/incident/cmsc3rvpi00oc0znv5oymqbvy</guid>
</item>

<item>
  <title>Doppel Vision OTP codes not being sent</title>
  <description>
    Type: Incident
    Duration: 55 minutes

    Affected Components: App
    Jul 2, 03:04:20 GMT+0 - Investigating - We are currently investigating this incident. Jul 2, 03:59:12 GMT+0 - Resolved - This incident has been resolved. 
  </description>
  <content:encoded>
    <![CDATA[<p><strong>Type:</strong> Incident</p>
    <p><strong>Duration:</strong> 55 minutes</p>
    <p><strong>Affected Components:</strong> </p>
    &lt;p&gt;&lt;small&gt;Jul &lt;var data-var=&#039;date&#039;&gt; 2&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;03:04:20&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Investigating&lt;/strong&gt; -
  We are currently investigating this incident..&lt;/p&gt;
&lt;p&gt;&lt;small&gt;Jul &lt;var data-var=&#039;date&#039;&gt; 2&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;03:59:12&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Resolved&lt;/strong&gt; -
  This incident has been resolved..&lt;/p&gt;
]]>
  </content:encoded>
  <pubDate>Thu, 2 Jul 2026 03:04:20 +0000</pubDate>
  <link>https://doppel.instatus.com/incident/cmr2x7wde012710pberpr97xd</link>
  <guid>https://doppel.instatus.com/incident/cmr2x7wde012710pberpr97xd</guid>
</item>

<item>
  <title>Login Maintenance</title>
  <description>
    Type: Maintenance
    Duration: 1 hour

    Affected Components: Website
    May 23, 13:00:00 GMT+0 - Identified - We are planning for a scheduled maintenance during that time. May 23, 13:00:01 GMT+0 - Identified - Maintenance is now in progress May 23, 14:00:00 GMT+0 - Completed - Maintenance has completed successfully 
  </description>
  <content:encoded>
    <![CDATA[<p><strong>Type:</strong> Maintenance</p>
    <p><strong>Duration:</strong> 1 hour</p>
    <p><strong>Affected Components:</strong> </p>
    &lt;p&gt;&lt;small&gt;May &lt;var data-var=&#039;date&#039;&gt; 23&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;13:00:00&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Identified&lt;/strong&gt; -
  We are planning for a scheduled maintenance during that time..&lt;/p&gt;
&lt;p&gt;&lt;small&gt;May &lt;var data-var=&#039;date&#039;&gt; 23&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;13:00:01&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Identified&lt;/strong&gt; -
  Maintenance is now in progress.&lt;/p&gt;
&lt;p&gt;&lt;small&gt;May &lt;var data-var=&#039;date&#039;&gt; 23&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;14:00:00&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Completed&lt;/strong&gt; -
  Maintenance has completed successfully.&lt;/p&gt;
]]>
  </content:encoded>
  <pubDate>Sat, 23 May 2026 13:00:00 +0000</pubDate>
  <link>https://doppel.instatus.com/maintenance/cmpelhe4501bdqolt62o8s9rc</link>
  <guid>https://doppel.instatus.com/maintenance/cmpelhe4501bdqolt62o8s9rc</guid>
</item>

<item>
  <title>Slowness in Doppel Vision</title>
  <description>
    Type: Incident
    Duration: 29 minutes

    Affected Components: App
    May 22, 18:19:51 GMT+0 - Investigating - We are currently investigating slowness in the Doppel Vision app. May 22, 18:49:19 GMT+0 - Resolved - This incident has been resolved. 
  </description>
  <content:encoded>
    <![CDATA[<p><strong>Type:</strong> Incident</p>
    <p><strong>Duration:</strong> 29 minutes</p>
    <p><strong>Affected Components:</strong> </p>
    &lt;p&gt;&lt;small&gt;May &lt;var data-var=&#039;date&#039;&gt; 22&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;18:19:51&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Investigating&lt;/strong&gt; -
  We are currently investigating slowness in the Doppel Vision app..&lt;/p&gt;
&lt;p&gt;&lt;small&gt;May &lt;var data-var=&#039;date&#039;&gt; 22&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;18:49:19&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Resolved&lt;/strong&gt; -
  This incident has been resolved..&lt;/p&gt;
]]>
  </content:encoded>
  <pubDate>Fri, 22 May 2026 18:19:51 +0000</pubDate>
  <link>https://doppel.instatus.com/incident/cmph8vbna00deqvjz5f3potpf</link>
  <guid>https://doppel.instatus.com/incident/cmph8vbna00deqvjz5f3potpf</guid>
</item>

<item>
  <title>Issues with the users settings page</title>
  <description>
    Type: Incident
    Duration: 26 minutes

    Affected Components: App
    May 18, 18:35:05 GMT+0 - Investigating - Unable to view the users settings page May 18, 18:52:47 GMT+0 - Identified - The issue has been identified, fix is being rolled out now May 18, 19:01:03 GMT+0 - Resolved - This incident has been resolved. 
  </description>
  <content:encoded>
    <![CDATA[<p><strong>Type:</strong> Incident</p>
    <p><strong>Duration:</strong> 26 minutes</p>
    <p><strong>Affected Components:</strong> </p>
    &lt;p&gt;&lt;small&gt;May &lt;var data-var=&#039;date&#039;&gt; 18&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;18:35:05&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Investigating&lt;/strong&gt; -
  Unable to view the users settings page.&lt;/p&gt;
&lt;p&gt;&lt;small&gt;May &lt;var data-var=&#039;date&#039;&gt; 18&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;18:52:47&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Identified&lt;/strong&gt; -
  The issue has been identified, fix is being rolled out now.&lt;/p&gt;
&lt;p&gt;&lt;small&gt;May &lt;var data-var=&#039;date&#039;&gt; 18&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;19:01:03&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Resolved&lt;/strong&gt; -
  This incident has been resolved..&lt;/p&gt;
]]>
  </content:encoded>
  <pubDate>Mon, 18 May 2026 18:35:05 +0000</pubDate>
  <link>https://doppel.instatus.com/incident/cmpbjnhrj00f1qimhwkeidlbp</link>
  <guid>https://doppel.instatus.com/incident/cmpbjnhrj00f1qimhwkeidlbp</guid>
</item>

<item>
  <title>Investigating issues with login for Doppel Vision</title>
  <description>
    Type: Incident
    Duration: 1 hour and 1 minute

    Affected Components: App
    May 8, 14:47:17 GMT+0 - Investigating - Investigating a reported issue where users are unable to log in after entering in their one time code May 8, 15:19:06 GMT+0 - Monitoring - Issues with logging into Doppel Vision have been mitigated. We are continuing to monitor the situation May 8, 15:48:34 GMT+0 - Resolved - This incident has been resolved. 
  </description>
  <content:encoded>
    <![CDATA[<p><strong>Type:</strong> Incident</p>
    <p><strong>Duration:</strong> 1 hour and 1 minute</p>
    <p><strong>Affected Components:</strong> </p>
    &lt;p&gt;&lt;small&gt;May &lt;var data-var=&#039;date&#039;&gt; 8&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;14:47:17&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Investigating&lt;/strong&gt; -
  Investigating a reported issue where users are unable to log in after entering in their one time code.&lt;/p&gt;
&lt;p&gt;&lt;small&gt;May &lt;var data-var=&#039;date&#039;&gt; 8&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;15:19:06&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Monitoring&lt;/strong&gt; -
  Issues with logging into Doppel Vision have been mitigated. We are continuing to monitor the situation.&lt;/p&gt;
&lt;p&gt;&lt;small&gt;May &lt;var data-var=&#039;date&#039;&gt; 8&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;15:48:34&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Resolved&lt;/strong&gt; -
  This incident has been resolved..&lt;/p&gt;
]]>
  </content:encoded>
  <pubDate>Fri, 8 May 2026 14:47:17 +0000</pubDate>
  <link>https://doppel.instatus.com/incident/cmox1418w02xaa4f8ntckan6t</link>
  <guid>https://doppel.instatus.com/incident/cmox1418w02xaa4f8ntckan6t</guid>
</item>

<item>
  <title>Investigating issue with viewing alerts in Doppel Vision</title>
  <description>
    Type: Incident
    Duration: 8 minutes

    Affected Components: App
    May 7, 20:46:58 GMT+0 - Investigating - We are currently investigating this incident. May 7, 20:55:24 GMT+0 - Resolved - This incident has been resolved. 
  </description>
  <content:encoded>
    <![CDATA[<p><strong>Type:</strong> Incident</p>
    <p><strong>Duration:</strong> 8 minutes</p>
    <p><strong>Affected Components:</strong> </p>
    &lt;p&gt;&lt;small&gt;May &lt;var data-var=&#039;date&#039;&gt; 7&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;20:46:58&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Investigating&lt;/strong&gt; -
  We are currently investigating this incident..&lt;/p&gt;
&lt;p&gt;&lt;small&gt;May &lt;var data-var=&#039;date&#039;&gt; 7&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;20:55:24&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Resolved&lt;/strong&gt; -
  This incident has been resolved..&lt;/p&gt;
]]>
  </content:encoded>
  <pubDate>Thu, 7 May 2026 20:46:58 +0000</pubDate>
  <link>https://doppel.instatus.com/incident/cmovyiqmc015i7tjxub0nmrs0</link>
  <guid>https://doppel.instatus.com/incident/cmovyiqmc015i7tjxub0nmrs0</guid>
</item>

<item>
  <title>Investigating issues with Alert View in App</title>
  <description>
    Type: Incident
    

    Affected Components: Website
    May 4, 21:35:38 GMT+0 - Resolved - This incident has been resolved. 
  </description>
  <content:encoded>
    <![CDATA[<p><strong>Type:</strong> Incident</p>
    
    <p><strong>Affected Components:</strong> </p>
    &lt;p&gt;&lt;small&gt;May &lt;var data-var=&#039;date&#039;&gt; 4&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;21:35:38&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Resolved&lt;/strong&gt; -
  This incident has been resolved..&lt;/p&gt;
]]>
  </content:encoded>
  <pubDate>Mon, 4 May 2026 21:35:38 +0000</pubDate>
  <link>https://doppel.instatus.com/incident/cmorpxr6g01a38viwu134bsed</link>
  <guid>https://doppel.instatus.com/incident/cmorpxr6g01a38viwu134bsed</guid>
</item>

<item>
  <title>Login Maintenance</title>
  <description>
    Type: Maintenance
    

    Affected Components: Website
    May 2, 17:00:00 GMT+0 - Completed - We are planning for a scheduled maintenance during that time. 
  </description>
  <content:encoded>
    <![CDATA[<p><strong>Type:</strong> Maintenance</p>
    
    <p><strong>Affected Components:</strong> </p>
    &lt;p&gt;&lt;small&gt;May &lt;var data-var=&#039;date&#039;&gt; 2&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;17:00:00&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Completed&lt;/strong&gt; -
  We are planning for a scheduled maintenance during that time..&lt;/p&gt;
]]>
  </content:encoded>
  <pubDate>Sat, 2 May 2026 17:00:00 +0000</pubDate>
  <link>https://doppel.instatus.com/maintenance/cmoolte2w01kss5e4b2k1i04i</link>
  <guid>https://doppel.instatus.com/maintenance/cmoolte2w01kss5e4b2k1i04i</guid>
</item>

<item>
  <title>Intermittent issues with login and data loading</title>
  <description>
    Type: Incident
    Duration: 5 hours and 29 minutes

    Affected Components: App
    Apr 27, 14:45:00 GMT+0 - Investigating - We observed and received reports of latency spikes for login and data loading, intermittently blocking functionality for 1-2 minutes at a time. Apr 27, 16:30:00 GMT+0 - Resolved - This incident has been resolved. Apr 27, 19:32:12 GMT+0 - Investigating - We are currently investigating an issue with data requests timing out or returning 0 results. Apr 27, 20:02:36 GMT+0 - Monitoring - We implemented a fix and are currently monitoring the result. Apr 27, 20:13:33 GMT+0 - Resolved - This incident has been resolved. 
  </description>
  <content:encoded>
    <![CDATA[<p><strong>Type:</strong> Incident</p>
    <p><strong>Duration:</strong> 5 hours and 29 minutes</p>
    <p><strong>Affected Components:</strong> </p>
    &lt;p&gt;&lt;small&gt;Apr &lt;var data-var=&#039;date&#039;&gt; 27&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;14:45:00&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Investigating&lt;/strong&gt; -
  We observed and received reports of latency spikes for login and data loading, intermittently blocking functionality for 1-2 minutes at a time..&lt;/p&gt;
&lt;p&gt;&lt;small&gt;Apr &lt;var data-var=&#039;date&#039;&gt; 27&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;16:30:00&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Resolved&lt;/strong&gt; -
  This incident has been resolved..&lt;/p&gt;
&lt;p&gt;&lt;small&gt;Apr &lt;var data-var=&#039;date&#039;&gt; 27&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;19:32:12&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Investigating&lt;/strong&gt; -
  We are currently investigating an issue with data requests timing out or returning 0 results..&lt;/p&gt;
&lt;p&gt;&lt;small&gt;Apr &lt;var data-var=&#039;date&#039;&gt; 27&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;20:02:36&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Monitoring&lt;/strong&gt; -
  We implemented a fix and are currently monitoring the result..&lt;/p&gt;
&lt;p&gt;&lt;small&gt;Apr &lt;var data-var=&#039;date&#039;&gt; 27&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;20:13:33&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Resolved&lt;/strong&gt; -
  This incident has been resolved..&lt;/p&gt;
]]>
  </content:encoded>
  <pubDate>Mon, 27 Apr 2026 14:45:00 +0000</pubDate>
  <link>https://doppel.instatus.com/incident/cmohkk5fi02ug7y8dwosoac2u</link>
  <guid>https://doppel.instatus.com/incident/cmohkk5fi02ug7y8dwosoac2u</guid>
</item>

<item>
  <title>Degraded Experience for Doppel APIs</title>
  <description>
    Type: Incident
    Duration: 55 minutes

    
    Apr 24, 03:09:26 GMT+0 - Resolved - This incident has been resolved. Apr 24, 02:14:15 GMT+0 - Investigating - We&#039;re investigating an issue related to a vendor for our APIs - elevated error rate for get-alerts and create-alert API.   
  
In the meantime, retries on affected API calls seem to be effective. 
  </description>
  <content:encoded>
    <![CDATA[<p><strong>Type:</strong> Incident</p>
    <p><strong>Duration:</strong> 55 minutes</p>
    
    &lt;p&gt;&lt;small&gt;Apr &lt;var data-var=&#039;date&#039;&gt; 24&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;03:09:26&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Resolved&lt;/strong&gt; -
  This incident has been resolved..&lt;/p&gt;
&lt;p&gt;&lt;small&gt;Apr &lt;var data-var=&#039;date&#039;&gt; 24&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;02:14:15&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Investigating&lt;/strong&gt; -
  We&#039;re investigating an issue related to a vendor for our APIs - elevated error rate for get-alerts and create-alert API.   
  
In the meantime, retries on affected API calls seem to be effective..&lt;/p&gt;
]]>
  </content:encoded>
  <pubDate>Fri, 24 Apr 2026 02:14:15 +0000</pubDate>
  <link>https://doppel.instatus.com/incident/cmoca1pfv004kwucq7gifxs64</link>
  <guid>https://doppel.instatus.com/incident/cmoca1pfv004kwucq7gifxs64</guid>
</item>

<item>
  <title>Some Alerts are unable to be viewed</title>
  <description>
    Type: Incident
    Duration: 7 minutes

    Affected Components: Website
    Apr 21, 19:48:46 GMT+0 - Investigating - We are currently investigating this incident. Apr 21, 19:55:33 GMT+0 - Resolved - This incident has been resolved. 
  </description>
  <content:encoded>
    <![CDATA[<p><strong>Type:</strong> Incident</p>
    <p><strong>Duration:</strong> 7 minutes</p>
    <p><strong>Affected Components:</strong> </p>
    &lt;p&gt;&lt;small&gt;Apr &lt;var data-var=&#039;date&#039;&gt; 21&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;19:48:46&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Investigating&lt;/strong&gt; -
  We are currently investigating this incident..&lt;/p&gt;
&lt;p&gt;&lt;small&gt;Apr &lt;var data-var=&#039;date&#039;&gt; 21&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;19:55:33&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Resolved&lt;/strong&gt; -
  This incident has been resolved..&lt;/p&gt;
]]>
  </content:encoded>
  <pubDate>Tue, 21 Apr 2026 19:48:46 +0000</pubDate>
  <link>https://doppel.instatus.com/incident/cmo91e9gx0052mkr1ux9yonwj</link>
  <guid>https://doppel.instatus.com/incident/cmo91e9gx0052mkr1ux9yonwj</guid>
</item>

<item>
  <title>Issues with Login and accessing alerts on Doppel Vision</title>
  <description>
    Type: Incident
    Duration: 1 hour and 35 minutes

    Affected Components: App
    Feb 1, 23:30:33 GMT+0 - Investigating - We are currently investigating this incident. Feb 2, 01:00:00 GMT+0 - Identified - We are continuing to work on a fix for this incident. Feb 2, 01:05:48 GMT+0 - Resolved - This incident has been resolved. 
  </description>
  <content:encoded>
    <![CDATA[<p><strong>Type:</strong> Incident</p>
    <p><strong>Duration:</strong> 1 hour and 35 minutes</p>
    <p><strong>Affected Components:</strong> </p>
    &lt;p&gt;&lt;small&gt;Feb &lt;var data-var=&#039;date&#039;&gt; 1&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;23:30:33&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Investigating&lt;/strong&gt; -
  We are currently investigating this incident..&lt;/p&gt;
&lt;p&gt;&lt;small&gt;Feb &lt;var data-var=&#039;date&#039;&gt; 2&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;01:00:00&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Identified&lt;/strong&gt; -
  We are continuing to work on a fix for this incident..&lt;/p&gt;
&lt;p&gt;&lt;small&gt;Feb &lt;var data-var=&#039;date&#039;&gt; 2&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;01:05:48&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Resolved&lt;/strong&gt; -
  This incident has been resolved..&lt;/p&gt;
]]>
  </content:encoded>
  <pubDate>Sun, 1 Feb 2026 23:30:33 +0000</pubDate>
  <link>https://doppel.instatus.com/incident/cml4frjy103js17oty8bsjphp</link>
  <guid>https://doppel.instatus.com/incident/cml4frjy103js17oty8bsjphp</guid>
</item>

<item>
  <title>Delays in customers receiving OTP codes</title>
  <description>
    Type: Incident
    Duration: 18 hours and 59 minutes

    Affected Components: App
    Jan 25, 13:57:00 GMT+0 - Resolved - This incident has been resolved. Jan 24, 18:57:31 GMT+0 - Monitoring - Our third party service for sending emails is experiencing an outage, we are actively monitoring and will update. 
  </description>
  <content:encoded>
    <![CDATA[<p><strong>Type:</strong> Incident</p>
    <p><strong>Duration:</strong> 18 hours and 59 minutes</p>
    <p><strong>Affected Components:</strong> </p>
    &lt;p&gt;&lt;small&gt;Jan &lt;var data-var=&#039;date&#039;&gt; 25&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;13:57:00&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Resolved&lt;/strong&gt; -
  This incident has been resolved..&lt;/p&gt;
&lt;p&gt;&lt;small&gt;Jan &lt;var data-var=&#039;date&#039;&gt; 24&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;18:57:31&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Monitoring&lt;/strong&gt; -
  Our third party service for sending emails is experiencing an outage, we are actively monitoring and will update..&lt;/p&gt;
]]>
  </content:encoded>
  <pubDate>Sat, 24 Jan 2026 18:57:31 +0000</pubDate>
  <link>https://doppel.instatus.com/incident/cmkso98d90kcsg5sdjqiruh8q</link>
  <guid>https://doppel.instatus.com/incident/cmkso98d90kcsg5sdjqiruh8q</guid>
</item>

<item>
  <title>Screenshots not loading in Doppel Vision</title>
  <description>
    Type: Incident
    Duration: 1 hour and 53 minutes

    Affected Components: App
    Jun 12, 18:57:44 GMT+0 - Monitoring - Our cloud service provider is experiencing issues, we will continue to monitor and provide update: &lt;https://status.cloud.google.com/&gt; Jun 12, 20:51:09 GMT+0 - Resolved - This incident has been resolved. 
  </description>
  <content:encoded>
    <![CDATA[<p><strong>Type:</strong> Incident</p>
    <p><strong>Duration:</strong> 1 hour and 53 minutes</p>
    <p><strong>Affected Components:</strong> </p>
    &lt;p&gt;&lt;small&gt;Jun &lt;var data-var=&#039;date&#039;&gt; 12&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;18:57:44&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Monitoring&lt;/strong&gt; -
  Our cloud service provider is experiencing issues, we will continue to monitor and provide update: &lt;https://status.cloud.google.com/&gt;.&lt;/p&gt;
&lt;p&gt;&lt;small&gt;Jun &lt;var data-var=&#039;date&#039;&gt; 12&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;20:51:09&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Resolved&lt;/strong&gt; -
  This incident has been resolved..&lt;/p&gt;
]]>
  </content:encoded>
  <pubDate>Thu, 12 Jun 2025 18:57:44 +0000</pubDate>
  <link>https://doppel.instatus.com/incident/cmbtqqztj003q14eltqsngk0h</link>
  <guid>https://doppel.instatus.com/incident/cmbtqqztj003q14eltqsngk0h</guid>
</item>

<item>
  <title>Login codes not being sent.</title>
  <description>
    Type: Incident
    Duration: 36 minutes

    Affected Components: App
    Apr 23, 22:13:54 GMT+0 - Resolved - This incident has been resolved. Apr 23, 21:38:11 GMT+0 - Identified - Our third party service for sending emails is experiencing an outage, we are actively monitoring and will update. Apr 23, 22:01:36 GMT+0 - Monitoring - Update from our vendor: At this time, emails are being accepted and queued for delivery, but may be delayed. 
  </description>
  <content:encoded>
    <![CDATA[<p><strong>Type:</strong> Incident</p>
    <p><strong>Duration:</strong> 36 minutes</p>
    <p><strong>Affected Components:</strong> </p>
    &lt;p&gt;&lt;small&gt;Apr &lt;var data-var=&#039;date&#039;&gt; 23&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;22:13:54&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Resolved&lt;/strong&gt; -
  This incident has been resolved..&lt;/p&gt;
&lt;p&gt;&lt;small&gt;Apr &lt;var data-var=&#039;date&#039;&gt; 23&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;21:38:11&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Identified&lt;/strong&gt; -
  Our third party service for sending emails is experiencing an outage, we are actively monitoring and will update..&lt;/p&gt;
&lt;p&gt;&lt;small&gt;Apr &lt;var data-var=&#039;date&#039;&gt; 23&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;22:01:36&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Monitoring&lt;/strong&gt; -
  Update from our vendor: At this time, emails are being accepted and queued for delivery, but may be delayed..&lt;/p&gt;
]]>
  </content:encoded>
  <pubDate>Wed, 23 Apr 2025 21:38:11 +0000</pubDate>
  <link>https://doppel.instatus.com/incident/cm9uggqzr00067440c58nipj4</link>
  <guid>https://doppel.instatus.com/incident/cm9uggqzr00067440c58nipj4</guid>
</item>

<item>
  <title>Alerts not showing up properly</title>
  <description>
    Type: Incident
    Duration: 15 minutes

    Affected Components: App
    Oct 28, 17:49:33 GMT+0 - Investigating - We are currently investigating this incident. Oct 28, 18:04:34 GMT+0 - Resolved - This incident has been resolved. 
  </description>
  <content:encoded>
    <![CDATA[<p><strong>Type:</strong> Incident</p>
    <p><strong>Duration:</strong> 15 minutes</p>
    <p><strong>Affected Components:</strong> </p>
    &lt;p&gt;&lt;small&gt;Oct &lt;var data-var=&#039;date&#039;&gt; 28&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;17:49:33&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Investigating&lt;/strong&gt; -
  We are currently investigating this incident..&lt;/p&gt;
&lt;p&gt;&lt;small&gt;Oct &lt;var data-var=&#039;date&#039;&gt; 28&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;18:04:34&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Resolved&lt;/strong&gt; -
  This incident has been resolved..&lt;/p&gt;
]]>
  </content:encoded>
  <pubDate>Mon, 28 Oct 2024 17:49:33 +0000</pubDate>
  <link>https://doppel.instatus.com/incident/cm2tbcygq000jnz8tc4r9ut3f</link>
  <guid>https://doppel.instatus.com/incident/cm2tbcygq000jnz8tc4r9ut3f</guid>
</item>

<item>
  <title>App Is Down</title>
  <description>
    Type: Incident
    

    Affected Components: App
    Oct 10, 16:03:00 GMT+0 - Resolved - Application and database were down and inaccessible. This incident has been resolved. Oct 10, 16:21:00 GMT+0 - Resolved - This incident has been resolved. 
  </description>
  <content:encoded>
    <![CDATA[<p><strong>Type:</strong> Incident</p>
    
    <p><strong>Affected Components:</strong> </p>
    &lt;p&gt;&lt;small&gt;Oct &lt;var data-var=&#039;date&#039;&gt; 10&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;16:03:00&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Resolved&lt;/strong&gt; -
  Application and database were down and inaccessible. This incident has been resolved..&lt;/p&gt;
&lt;p&gt;&lt;small&gt;Oct &lt;var data-var=&#039;date&#039;&gt; 10&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;16:21:00&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Resolved&lt;/strong&gt; -
  This incident has been resolved..&lt;/p&gt;
]]>
  </content:encoded>
  <pubDate>Thu, 10 Oct 2024 16:03:00 +0000</pubDate>
  <link>https://doppel.instatus.com/incident/cm23mv3zd004oabop2qi4k3eo</link>
  <guid>https://doppel.instatus.com/incident/cm23mv3zd004oabop2qi4k3eo</guid>
</item>

<item>
  <title>Doppel Portal Down</title>
  <description>
    Type: Incident
    

    Affected Components: App
    Apr 5, 21:00:24 GMT+0 - Resolved - This incident has been resolved.

The Doppel portal went down from 1:46pm PST to 1:56pm PST 
  </description>
  <content:encoded>
    <![CDATA[<p><strong>Type:</strong> Incident</p>
    
    <p><strong>Affected Components:</strong> </p>
    &lt;p&gt;&lt;small&gt;Apr &lt;var data-var=&#039;date&#039;&gt; 5&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;21:00:24&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Resolved&lt;/strong&gt; -
  This incident has been resolved.

The Doppel portal went down from 1:46pm PST to 1:56pm PST.&lt;/p&gt;
]]>
  </content:encoded>
  <pubDate>Fri, 5 Apr 2024 21:00:24 +0000</pubDate>
  <link>https://doppel.instatus.com/incident/clun5gw6i3022b2my2zf8rvoz</link>
  <guid>https://doppel.instatus.com/incident/clun5gw6i3022b2my2zf8rvoz</guid>
</item>

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