Delays in customers receiving OTP codes

Resolved

Degraded performance

Started 9 months agoJanuary 24, 2026Lasted 18 hours 59 minutesJanuary 24, 20266:57 PMJanuary 25, 20261:57 PMUTC

Affected

App

Updates

Resolved
January 25, 2026 at 1:57 PMUTC
Resolved
January 25, 2026 at 1:57 PMUTC
This incident has been resolved.
Monitoring
January 24, 2026 at 6:57 PMUTC
Monitoring
January 24, 2026 at 6:57 PMUTC
Our third party service for sending emails is experiencing an outage, we are actively monitoring and will update.

Doppel - Delays in customers receiving OTP codes – Incident details