Doppel - Doppel Vision OTP codes not being sent, preventing some users from logging in – Incident details

All systems operational

Doppel Vision OTP codes not being sent, preventing some users from logging in

Resolved
Major outage
Started 2 months agoLasted 40 minutes

Affected

Website

Major outage from 5:57 PM to 6:38 PM

App

Major outage from 5:57 PM to 6:38 PM

Updates
  • Resolved
    UTC
    Resolved

    Login codes are sending properly now. Users should be able to log in as usual.

  • Investigating
    UTC
    Investigating
    We are currently investigating this incident.